Privacy Policy

Who we are

Flippique is made by Nebula Digital (“we”, “us”). We are responsible for the information described in this policy. You can reach us at hello@nebula-digital.com.

Nebula Digital, 09 El Nathan, Triq ix-Xemx u l-Qamar, Fgura FGR 1970, Malta. VAT number: MT21755422.

Your files

Flippique is a desktop application. When you import images or a PDF, arrange pages and create a flipbook, all of that happens on your own computer. We never receive, see or store your pages, your PDFs or the flipbooks you make.

Flippique only reads the files you choose to import, and only writes a flipbook where you choose to save it.

Your flipbooks

A flipbook made with Flippique is a single file containing your pages. It doesn't load anything from the internet and contains no analytics, tracking or cookies, so neither we nor anyone else learns who opens it.

Books made on the free plan, and books where you leave the option switched on, show a small “Powered by Flippique” credit. It's text and an image inside the file; it doesn't contact us.

If you share a flipbook, you decide who receives it and where it's published. How any website, email service or messaging app you use handles it is covered by that service's own privacy policy.

License checks

When you activate a license, Flippique checks your key through our license service at flippique.com, which passes the check on to our payment provider, Creem. The app sends:

• Your license key.
• A label for this computer: its name and operating system (for example “Studio-PC (Windows)”). This lets you see and manage the computers your key is active on.

The reply says whether the key is active, and gives an ID for this activation, which Flippique saves on your computer. Our license service only passes these checks along: it doesn't store your key or computer label.

About once a week, while you're online, Flippique checks again that the key is still valid. It sends the key and the ID of this activation. When you choose “Deactivate on this computer”, it sends the same two things so the activation can be released.

To protect the saved license from being copied, it's sealed using an identifier of your computer. That identifier stays on your computer and is never sent.

Apart from these checks, the app doesn't connect to the internet. Links such as “Buy Flippique” and “Manage subscription” open in your own web browser.

Purchases

Flippique subscriptions are sold through Creem, which acts as the seller (merchant of record). When you subscribe, Creem collects and processes your name, email address, billing address and payment details, and sends you your receipts and license key. Creem's privacy policy explains how it handles that information. We don't receive your full payment card details.

We can see the order information Creem shares with sellers, such as your name, email address, country and what you bought. We use it to provide your license, handle refunds and answer support requests.

This website

This website can use Google Analytics to count visits and see which pages people find useful. It only loads if you choose “Accept” on the cookie banner. If you decline, or ignore the banner, nothing is loaded from Google and no analytics cookies are set. Your choice is remembered in your own browser, and you can change it any time with the Cookies link at the bottom of any page.

If you do accept, Google Analytics sets cookies in your browser and sends Google your IP address (which Google shortens), the pages you view, and general information about your device and browser. We use it only to understand how the site is doing, never to identify you, and we don't run advertising trackers. Google processes this data as described in Google's privacy policy, and it may be handled outside the EU. You can also opt out with Google's browser add-on. Declining doesn't affect anything on the site.

Our hosting provider, Netlify, which also runs our license service, may keep standard server logs, such as IP addresses and the pages requested, for a short time to keep the site running and secure. The checkout and customer portal pages are run by Creem. The Flippique app itself has no analytics, and neither do the flipbooks you make.

Download counts

When you download Flippique we add one to a counter: the date, which installer (Windows or Mac), its version number, and the country our host reports for the request. That is the whole record. We do not store your IP address, your browser, or anything else that could point back to you, and the totals cannot be taken apart again into individual downloads. Because none of it identifies anyone, it runs whether or not you accepted the cookie banner — it is a tally, not tracking.

Your email address, and the mailing list

We ask for your email address before the free download, and it is required. We use it to send you your download link and, rarely, a notice that genuinely affects the software you have installed — a security fix, or a release that changes how your existing books behave. That is a short list and we do not stretch it: a new feature we would like you to buy is marketing, not a product notice, and it only reaches you if you asked for it. The lawful basis for the download email is that you asked us for the file; for the rare product notice it is our legitimate interest in warning the people running our software.

Marketing is separate and is opt-in only. Beside the email box is a tick box, unticked when the page loads, offering tips, new features and the occasional offer. Your download is identical whether you tick it or not, and nothing about the download depends on ticking it. We never add anyone who has not ticked it, and we do not add customers from their purchase.

We store your email address, the date, which installer you asked for, whether you ticked the marketing box, and the exact wording that was next to it — that last one so we can show what you consented to if you ever ask. If you ticked it you can withdraw consent at any time: every marketing email carries an unsubscribe link that works in one click with no sign-in, or write to hello@nebula-digital.com and we will remove you by hand. We keep the record of an unsubscribe so you are not accidentally added again later. To have your address erased altogether, including the download record, just ask and we will delete it.

If you tick the box you get a short welcome series — four emails over fourteen days — and after that we use the list to tell you about Flippique updates and occasional offers, no more than monthly. We do not sell it, rent it, or share it with anyone for their own marketing. Addresses are stored with our host, Netlify, and the emails themselves are sent through Brevo (Sendinblue), who process them on our behalf.

Your download email is sent as plain text, so the link in it is the real link: it goes straight to this site and is not routed through a counting service first. Brevo, who send it for us, still attach a small invisible image that records that the message was opened. We do not use that for anything and would rather it were not there; removing it is a setting on their side that our plan does not currently offer. Marketing emails, if you asked for them, do carry open and click tracking so we can tell whether anyone wants them — that is part of what you agree to by ticking the box, and unsubscribing ends it.

Support emails

If you email us, we use your message and email address to reply and help you. We keep support conversations only as long as they're useful for helping you, or as long as the law requires.

Your rights

Depending on where you live, including in the EU and UK, you have the right to ask for a copy of the information we hold about you, and to have it corrected or deleted. You can also object to how we use it. To make a request, email hello@nebula-digital.com.

For information Creem holds as the seller, you can also contact Creem directly.

You can complain to your local data protection authority if you're unhappy with how we've handled your information.

We use your information because we need it to provide the license you bought and to support you, and because we're legally required to keep certain sales records.

Changes

If we change this policy, we'll update the date at the top of this page. If a change significantly affects how we handle your information, we'll point it out on this website.